Start with what the buyer actually said. These six templates help you ask for feedback, arrange another look, answer a question, or pause the search. Personalize, review, and copy or download a message without an account.
Prepared by the Real Extent team. Updated .
Choose the situation and fill in the details. Check the property facts before copying your message or saving it as a text file. No account needed.
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Subject: Your thoughts on [Address] Hi [First name], Thanks for walking through [Address] with me today. What stood out to you, good or bad?
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If they liked the property, find out what they still need before deciding. If it missed the mark, note the specific reason and adjust the next search. If they have not replied, send one useful question at the time you agreed.
Example with invented details: a buyer says the kitchen works but wants to check the afternoon light. A useful next step is a second viewing at a confirmed time. A generic message about making an offer would skip their actual concern.
When a buyer asks about a property detail, verify the answer and explain what you still need to check before following up.
Check current listing status and access before offering another showing. These templates do not check the MLS, send messages, or establish whether you have permission to contact someone.
1. After the showing, on the channel you agreed
Subject: Your thoughts on [Address]
Hi [First name], Thanks for walking through [Address] with me today. What stood out to you, good or bad?
Why it works: An open question lets the buyer tell you what mattered before you suggest another home.
2. After confirming the listing and access
Subject: Another look at [Address]
Hi [First name], You mentioned wanting another look at [Feature] at [Address]. I have confirmed access for [Day and time]. Would that work for you?
Why it works: Offer a time only after confirming availability and access. Do not infer either from an earlier showing.
3. After they explain what did not work
Subject: Your next home search
Hi [First name], I noted that [Reason] at [Address] did not work for you. I can focus our next search on [Preference]. Is that the most important change to make?
Why it works: Repeat their own preference rather than guessing why they rejected the property.
4. Once you have a verified answer
Subject: Your question about [Address]
Hi [First name], You asked about [Question topic] at [Address]. [Verified answer and source]. Would you like me to send the supporting document?
Why it works: Use a verified source, explain any uncertainty, and offer a document only when you have it and can share it.
5. If text is their agreed contact channel
Text message
Hi [First name], it's [Your name] with [Brokerage]. Thanks for seeing [Address] today. Should I arrange another look or focus on other homes?
Why it works: Identify yourself and offer a simple choice. Do not send both this and an equivalent email unnecessarily.
6. After they ask for a pause
Subject: Pausing your home search
Hi [First name], I have paused the follow-ups for your home search. When you want to pick it up again, reply here and we can start with what has changed.
Why it works: Pause the actual automation before sending this confirmation. If they asked for no further contact, respect that without sending another message.
Real Extent can draft from your connected inbox and keep the next step with the lead. Start with Ask first and review the wording and property details before approving a send.
Plans from $19/month, billed when you subscribe. Sending starts on Ask first. Need setup help?
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